Thank you for using Premium Mart. This Return Policy outlines the conditions under which users may request returns or refunds for digital content, subscriptions, or services purchased through our app. Please read this policy carefully before making any purchases.

1. General Policy

Premium Mart is a free app, and most features are provided at no cost. However, if you purchase any premium features, subscriptions, or downloadable content (collectively referred to as "Digital Content"), the following guidelines apply:

Eligibility for Returns/Refunds: Due to the nature of digital content, returns and refunds are only available under specific circumstances, as outlined below.

Non-Returnable Items: Once digital content has been accessed, downloaded, or consumed, it cannot be returned.

2. Conditions for Returns/Refunds

Returns or refunds for digital content may be granted under the following conditions:

Technical Issues: If the purchased content is defective, does not function as described, or cannot be accessed due to a technical issue on our end, and we are unable to resolve the issue within a reasonable timeframe.

Unauthorized Purchases: If the purchase was made without your authorization, provided you can provide sufficient evidence to support your claim.

Duplicate Purchases: If you were accidentally charged multiple times for the same item.

3. How to Request a Return/Refund

To request a return or refund, please contact us at [email protected] with the following information:

Your full name and contact details.

A detailed description of the issue or reason for the request.

Proof of purchase (e.g., transaction ID, receipt, or order number).

We will review your request and respond within [Insert Timeframe, e.g., 5-7 business days].

4. Refund Processing

If your request is approved:

Refunds will be issued to the original payment method used for the purchase.

Processing times may vary depending on your payment provider. Please allow up to [Insert Timeframe, e.g., 10 business days] for the refund to reflect in your account.

5. Non-Returnable Situations

Returns or refunds will not be provided in the following situations:

If you change your mind about a purchase.

If the issue is caused by factors outside our control (e.g., device compatibility, user error, or third-party services).

If the purchased content has already been accessed, downloaded, or consumed.

6. Subscription Cancellations

If you have purchased a subscription through the Premium Mart app:

You may cancel your subscription at any time through your device’s app store settings.

Cancellations will take effect at the end of the current billing cycle, and no refunds will be issued for the remaining unused portion of the subscription.

7. Contact Us

If you have any questions about this Return Policy or need assistance with a request, please contact us at:

Email: [email protected]

By making a purchase through the Premium Mart app, you acknowledge that you have read, understood, and agreed to this Return Policy.