Thank you for using Premium Mart. This Cancellation Policy explains how you can cancel subscriptions or services purchased through our app. Please read this policy carefully before making any purchases.

1. Subscription Cancellations

If you have purchased a subscription through the Premium Mart app, you may cancel it at any time. However, cancellations will only take effect at the end of the current billing cycle, and no refunds will be issued for the remaining unused portion of the subscription.

How to Cancel a Subscription:

For iOS Users:

Open the Settings app on your device.

Tap your name, then tap Subscriptions.

Select the Premium Mart subscription and follow the prompts to cancel.

For Android Users:

Open the Google Play Store app.

Tap Menu > Subscriptions.

Select the Premium Mart subscription and follow the prompts to cancel.

2. Cancellation of Services

If you have purchased a one-time service or feature through the Premium Mart app, cancellations may be requested under the following conditions:

Before Access or Use: If the service or feature has not yet been accessed or used, you may request a cancellation and refund within [Insert Timeframe, e.g., 14 days] of the purchase date.

After Access or Use: Once the service or feature has been accessed or used, cancellations and refunds are not permitted unless there is a technical issue or defect on our end.

3. How to Request a Cancellation

To request a cancellation, please contact us at [email protected] with the following information:

Your full name and contact details.

A detailed description of the reason for cancellation.

Proof of purchase (e.g., transaction ID, receipt, or order number).

We will review your request and respond within [Insert Timeframe, e.g., 5-7 business days].

4. Refunds for Cancellations

If your cancellation request is approved:

Refunds will be issued to the original payment method used for the purchase.

Processing times may vary depending on your payment provider. Please allow up to [Insert Timeframe, e.g., 10 business days] for the refund to reflect in your account.

5. Non-Cancellable Items

The following items are non-cancellable once purchased:

Digital content that has been accessed, downloaded, or consumed.

Services or features that have already been fully utilized.

6. Contact Us

If you have any questions about this Cancellation Policy or need assistance with a cancellation request, please contact us at:

Email: [email protected]

By making a purchase through the Premium Mart app, you acknowledge that you have read, understood, and agreed to this Cancellation Policy.